Well-respected outdoor living specialists the Milwood Group are celebrating the successes of their new Training Academy as it reaches 50 graduates – just three months after opening.
Based at the Kent-firm’s centrally-located distribution centre in Leicestershire, the training academy allows newly-appointed trade partners and their installation teams to access in-depth product and installation training direct from the manufacturer. The free service covers Milwood’s complete range of aluminium verandas, canopies, carports and glass rooms, and is designed to help customers install and sell verandas with confidence.
“Whilst we design our product range to be as simple as possible to install, for those who are new to the market it can of course be daunting. That’s where our training academy comes in and it’s fantastic to see it’s been such a resounding success,” comments Mark Wood, Managing Director of the Milwood Group.
“The new academy has become an integral part of our onboarding process for new trade partners and compulsory for customers to complete before they receive their first order. Not only does this ensure our high standards are kept but installers are in the best possible position to confidently enter this growing market. Plus, it means installers can save both time and money on site thanks to experience with every Milwood system.”
The new training academy is just one of many high-profile investments made by the Milwood Group in the last 12 months. In addition to a whole host of new starters, the firm has introduced the multi-purpose Simplicity 6 veranda, extended the Alfresco range to include both the Lifestyle and Contemporary systems and become the sole UK supplier of Solisysteme Bioclimatic Pergolas.
“Extending our offering and maximising our service is all part of our commitment to do everything we can for our customers to help them confidently enter and win new business in the outdoor living market,” explains Mark. “The academy alone has been a £40,000+ investment but it’s been a worthwhile endeavour as it has allowed us to create the perfect platform to prepare our customers to successfully sell and install our premium aluminium verandas.”
Founded in 2012, the Milwood Group has quickly grown from just a couple of systems and a handful of local clients to the UK’s leading manufacturer of kit-based verandas with over 150 trade customers across the country. Manufactured in the UK to Milwood’s bespoke extrusions, the Milwood range is supported by 25+ years of industry experience and full technical and marketing support.
For more information call the Milwood Group on 0330 404 9086 or visit www.milwoodgroup.com
