To support trade installers, Bedfordshire Windows has opened a trade counter to add silicones, sealants, packers, trims and tools for customers buying glazing from the fast-growing fabricator.
The new trade counter is in a separate building over the road from the main factory in Unit 24 and gives improved parking and easy access for customers to get everything they need for a job as quickly as possible.
“The addition of the trade counter is part of our ongoing investment programme,” says Gary Walker, Joint Managing Director at Bedfordshire Windows. “We are all about customer service, and adding a range of accessories and tools for customers makes it easier for them. It saves time for customers on every order, and it means that we can get everything ready per job.
“When Tom and I set the business up seven years ago, we knew that offering great customer service was going to be the backbone of our success. Adding the trade counter is a big part in delivering more to customers.
“We are especially pleased with our branded T&G ultimate silicone. We think it looks brilliant on the shelves!”
As part of a year-long investment programme, the team at Bedfordshire Windows is next looking to the opening of its showroom expansion, which has been extended to accommodate the growing range of aluminium products, including flat rooflights and heritage-style internal windows and doors.
Gary continues: “Our aim is to be the supplier of choice because we have the best of the best for customers, whether it’s the choice of products, accessories, and tools, or the great customer service we offer as standard.”
Bedfordshire Windows’ new Trade Counter is open Monday to Friday from 8.30am to 4.00pm at Unit 24, Chantry Road, Woburn Road Industrial Estate, Kempston, Bedford MK42 7QU.
