Leading independent hardware supplier Carl F Groupco is highlighting the value its tailored approach brings for fabricators and contractors working in the commercial space. CEO Owen Coop commented: “Our approach is simple: we provide the best hardware solutions backed by expert support. For commercial fabricators and contractors, that means partnering closely to help them not only secure contracts but deliver them successfully.”
Support from Carl F Groupco begins at the tender stage, where the team works closely with customers to understand the project scope and recommend the most suitable hardware solutions for the complex demands of commercial applications.
Owen said: “As an independent supplier, we can provide objective advice and recommend the best technical hardware solutions for the project, without being driven by commercial sales targets.”
The support goes beyond just advising on the compliant hardware at the tender stage. The team provides assistance throughout the entire project process, from advising on compliance and hardware specifications to onsite visits to support fit-ups and pre-test preparation. This also includes guidance on screw selection and reinforcement requirements.
This depth of support is made possible by the strength of the Carl F Groupco team. Two-thirds of employees have been with the business for over a decade, bringing invaluable experience to every project. To supplement this experience, staff receive training to ensure they stay ahead of legislative changes.
This high level of service is built on strong operational foundations. Carl F Groupco gives customers access to 57 leading brands from a single source — meaning one order, one invoice and one delivery. With up to £5 million of stock held at any time, availability is maximised. The company also maintains a 98% On Time In Full target, measured at order level rather than by component.
Owen noted: “All contractors work on tight timescales; missing components cost time and money. We believe that if a customer places an order, they have the right to expect to receive the complete order the next day.”
Carl F Groupco is a business built on the power of strong customer service and reliability – and its offer to commercial contractors is a strong reflection of that commitment.
