For many IGU manufacturers, automation represents the next crucial step in their business growth. For Doncaster Glass & Glazing Limited the move has been a success but, as MD Peter Jurgens advises, asking the right questions – and getting the right support – is crucial when making the leap.
Whether driven by the need to reduce production costs or increase output, automation will be something all IGU manufacturers will be keeping an eye on.
Doncaster Glass & Glazing Limited recently embarked on their own successful automation journey, with the support of leading warm edge technology pioneer Edgetech, a Quanex company, helping to provide a smooth transition.
Despite results exceeding expectations, there are things that Peter Jurgens, Managing Director and owner of Doncaster Glass & Glazing Limited, would do differently. And its advice that could be hugely valuable for manufacturers contemplating going down the automation route.
Making the leap
“We had been looking at automation for a number of years,” explained Peter. “And as our volume of work increased, we recognised that automation was the way forward to get our production costs down and our production levels up.”
The decision to partner with Edgetech for the significant switch was rooted in a long-standing relationship, with both companies celebrating a 15-year partnership this year.
“We initially chose Edgetech as our warm edge supplier in 2010 when the technology was relatively new to the market,” said Peter. “Their established history in warm edge technology and the superior performance of the Super Spacer® over other bars on the market, which were very brittle, made them stand out.
“So, turning to Edgetech for support in our transition to automation was an easy decision. They identified and assisted us in acquiring a repurposed automation line for Super Spacer® technology, which made the investment much more manageable, and given the comprehensive support they were able to offer, and the cost benefits, it became a clear choice.”
Valuable advice
The quality and efficiency improvements since the move to automation have been undeniable, says Peter. “The spacer application is perfectly consistent around the glass, delivering perfect sightlines. We’re now achieving our desired throughput and hitting our capacity, which has been a game-changer for our operation. It really has been a winner for us.”
However, Peter acknowledges there were valuable lessons learned during the transition – and there are things he would have done differently if he had the time again.
“If you want to go down automaton route the main thing I would say is ask the questions, you’re going from a manual production which you will know like the back of your hand to an automated one, which is scary.
“In hindsight, I would have spent more time consulting with the shop floor staff about implementing automation; when you view an automated line, speak to them and they’ll tell you the pros and cons. The line requires regular operation and maintenance, keep them clean and look after them. We had to learn quickly as a result, but now it’s in and settled we are reaping the benefits.
“So, my advice to others considering automation is to ask plenty of questions and involve your team in the decision-making process.”
The right support
The best piece of advice for IGU manufacturers considering automation, however, is to find choose right partner, because it makes all the difference says Peter.
“Trust is crucial, and you’ve got to be comfortable with who you’re dealing with. Being a long-standing customer of Edgetech, we knew we had a partner with both the technical expertise and manufacturing experience to support us throughout the journey. Their technical support and service quality have been invaluable. Whether we need specific technical information or assistance with unusual requirements, they’re always responsive.
“When it comes to automation, with the right support you can make the jump and get it right – and we have that with Edgetech.”
Tony Palmer, Edgetech’s Head of Sales, commented: “Our role extends beyond simply supplying products; we work closely with our customers to understand their specific needs and help them find the most effective solutions for their operations.
“The transition to automated processes is becoming increasingly essential in today’s competitive market, but it is a big step for manufacturers. The success of Doncaster Glass’s automation journey demonstrates how the right partnership can make it work and transform manufacturing operations.”
For more information, please call 02476 639931 or visit www.edgetechig.co.uk
