VBH, the hardware specialist behind the greenteQ range, has announced a brand new guarantee that covers the greenteQ residential door, patio door and window furniture range for up to 25 years.
The popular greenteQ furniture range has now been split into two separate groups. The stainless steel architeQ range covers furniture for residential doors and patio doors, with the mainstream greenteQ Suite covering the same but with the addition of window furniture.
The surface finish on greenteQ Suite products has been increased to 20 years, with a 25 year guarantee available on architeQ furniture.
In addition to these extended guarantee periods, where the guarantees really stand out is that, for what they term ‘qualifying customers’, VBH will deal with any claims directly with the consumer, leaving the fabricator and installer free to do what they do best; make and sell windows and doors.
VBH advise that they are able to offer these guarantees based on what they describe as greenteQ furniture’s “excellent performance in test lab conditions, and real-installation experience.”
Head of Brand at VBH, Dan Powell, says, “Two big headaches reported by manufacturers and installers are firstly, having to send an engineer to site to investigate and rectify a problem and, secondly, being unsure as to what the guarantee on a particular product or finish actually is! It really isn’t as simple as it should be. We have made our guarantee as transparent as possible. Depending on the product, it’s 20 or 25 years, and we will take care of the whole claim and replacement process direct with the consumer for qualifying customers, so they can fit greenteQ and forget.
“As well as taking the hassle out of dealing with any claims, the 20 and 25 year terms give everyone in the supply chain absolute assurance that greenteQ furniture is built to last, and that VBH, as the furniture manufacturer, will stand by the product. Our aim is to help installers turn enquiries into sales.”
VBH advise that many qualifying companies are already taking advantage of the ‘fully serviced’ guarantee, with many more in the pipeline. They urge interested companies to get in touch to discuss the details directly.
VBH can be contacted on 01634 263263 or by email at sales@vbhgb.com.
