Camden Group are delighted to launch Camden Direct, their new customer online ordering system. Developed in-house, Camden Direct is an in-depth, technical window and door design system which is accessed through an online portal. The software is available to all their customers and gives them full control over design, quotes and orders.
“We are proud to launch Camden Direct and believe it is a great tool for our clients. We listened to our customers and built the system with their needs at the forefront of the development process. We are excited to demonstrate this efficient system to our clients and feel Camden Direct will make the order process a faster and simpler one.”
David O’Connor, Camden IT Manager
Benefits of Camden Direct include, live visuals, multiuser access and formatted reports. This online ordering process greatly cuts out paper waste, making it a great addition to Camden as they strive to be a sustainable organisation.
Camden are the first window manufacturer in the UK and Ireland to have designed their own ordering system, proving themselves to be a dynamic company. Camden continue to look for ways to improve their customer service and stay ahead of the curve, currently they are exploring options for a customer dashboard. The dashboard will include key information such as order delivery alerts, new product and feature releases and sales and marketing information.
“We understand the importance of keeping up with technological advancements and have invested heavily in our IT systems to provide the best possible service for our customers. We look forward to continuing with this attitude and are excited for the future of Camden.”
Roy Harrison, Camden Head of Sales
