Yale has broadened its communication opportunities to allow for its straight-forward, industry-leading specification service to continue with new socially distanced working practices.
Windows and doors are the most vulnerable part of a building in terms of safety, security, longevity and maintenance, however the hardware of these components are often overlooked. In order to ensure maximum performance and to prevent unwanted incidents from happening, it’s important to specify the correct hardware and specify in great detail.
Housebuilders often operate within tight budgets, so in order to achieve best value, specifiers must establish high quality products that provide safety, security, long-term value, and compliance with legislative requirements.
But with restrictions limiting the amount of face-to-face or onsite visits, it’s now more important than ever for specification teams to open up different communication channels and ensure project delivery continues at pre-lockdown level.
Neil Rabbitts, Specification Sales Manager at Yale DWS, comments: “Like many people during this time, we’ve been swapping out our usual face-to-face meetings with virtual ones, using software such as Zoom, Teams and Skype to keep in touch with customers.
“Connectivity is vital when delivering quality specification, and that’s why we’re making it easier than ever for customers to contact us directly. We’ve continued to carry out meetings to discuss project requirements and issues throughout lockdown, which has allowed us to specify to our usual high standard and overcome any obstacles along the way.”
Next on the list for Yale is virtual training, allowing customers to brush up on the relevant hardware and accreditations with Yale’s RIBA approved CPD seminars, all from a safe environment.
Yale’s Specification Support Service offers the opportunity to take a detailed walk through the relevant legislation, standards and guidance, enabling housebuilders to make informed decisions.
The team at Yale are encouraging housebuilders or those specifying on newbuild projects to get in touch to discuss any issues, legislation, and products that are most suited to specific applications and environments; priding themselves on offering clear and impartial advice on any unique requirements – including fire protection, PAS24 security and Approved Document M of the Building regulations.
A click of a button can put customers directly in touch with a Yale specification expert, on hand to discuss building specifications.
Yale’s Partnership Pledge Plus scheme offers the opportunity to access the brand’s renowned security expertise and gain an audited 15-year guarantee on its hardware. The expert specification team can help participants make the right choices first time, and conduct thorough audits to ensure compliance throughout specification, fabrication and installation.
To find out more about Yale DWS’ Specification Support Services, or Partnership Pledge Plus scheme, visit www.yaledws.co.uk or call 01902 366800. For product information and updates, follow @YaleDWS on Twitter.
